Overview
You have choices about how Fetchitt contacts you and uses your information. This page collects those choices in one place. For a full picture of what we collect and why, please read our Privacy Policy.
1. Marketing emails & SMS
We may send you marketing emails or SMS when you have opted in. To stop them at any time:
- Click the “unsubscribe” link at the bottom of any marketing email.
- Reply STOP to any marketing SMS.
- Or email us at support@fetchitt.com with the subject line “Unsubscribe me”.
We will still send you transactional messages that are essential to the Service, such as receipts, security alerts, and lead notifications. These cannot be unsubscribed while you have an active account.
2. Analytics & marketing cookies
Non-essential cookies (analytics and advertising) only run with your consent. Manage them below or read our Cookie Policy for details.
Your choice is stored locally on this device. Clearing browser storage will reset it.
3. Sale / sharing of personal information
Fetchitt does not sell personal information in the traditional sense. However some advertising cookies may involve “sharing” personal information as defined under laws such as the California Consumer Privacy Act (CCPA/CPRA). If you are a California resident (or otherwise wish to opt out) you have the right to say no.
Untick “Marketing” in section 2, or email support@fetchitt.com with “Do Not Sell or Share My Info” in the subject. We will action requests within 15 business days.
4. Public seller profile
If you are a professional, your public profile is only visible when you have ticked “Publish public profile” in your profile editor. Untick it at any time to remove your page from public view. To permanently delete profile content and photos, use the “Remove” actions in the editor before unpublishing.
5. Client lead visibility
When you post a job as a client, the lead's non-identifying details (category, budget range, timeline, answers to guided questions) are visible to matched professionals in the marketplace. Your name, email, and phone number are only revealed to a professional after they have unlocked the lead.
If you'd like a lead removed from the marketplace, email support@fetchitt.com with the details.
6. Delete your account
You can ask us to permanently delete your account and associated personal data at any time. Because deletion is irreversible, we verify the request over email before we action it.
Send us an email at support@fetchitt.com from the address on your account. We will confirm receipt within 5 business days and complete the deletion within 30 days, save for records we are legally required to retain (for example, tax and payment records).
7. Authorised agents
You may use an authorised agent to submit any of these requests on your behalf. We may need to verify the agent's authority — typically a signed letter of permission and identification.
8. Contact
For any question about your privacy choices, please contact support@fetchitt.com or write to us at 123 Market Street, Suite 200, San Francisco, CA.