Guidelines For Customers

Learn how to use the marketplace to find, hire, and manage professional services responsibly.

  • How to Post a Project

    Start with a clear goal. Our guided questions will help you describe your industry, budget, and timeline so professionals can provide accurate quotes.

  • Choosing the Right Professional

    Review profile portfolios, verified reviews, and niche fit. Compare quotes side-by-side to understand the trade-offs between different professionals before you commit.

  • Communication Best Practices

    Keep all project-related communication within the Fetchitt platform to maintain a clear record of requirements and agreements.

  • Payment & Milestones

    Agree on payment terms in writing before work begins. Break larger projects into milestones so funds are released only when deliverables are met.

  • Leaving Honest Reviews

    Your feedback helps the community. Be specific about the work quality, communication, and adherence to the project timeline so future clients can choose confidently.

  • Dispute Resolution

    If things don't go as planned, our dedicated resolution team is here to review the project details and help both parties reach a fair outcome.

Start with one brief

Post your job once. Get matched with vetted pros in minutes.

Tell us what you need, receive quotes from qualified professionals, and pick the one that fits — no back-and-forth, no chasing.